Request for Return Authorization
You have 30 days from the date your order ships to return an
The fastest way to obtain a Return Authorization
(RA) for a product exchange or return is to fill out the form below.
This online service will provide you with a Return
Authorization Label. Print the label and follow the instructions provided
on the print out.
Please note: if the item you are returning was damaged in
transit to you, please call us immediately at 888-845-3535 Monday-Friday between
If you are not satisfied with your purchase, you may return it
for exchange or refund within 30 days, subject to a return authorization from
Harborside Color (see exceptions below).
All returns require a Return Authorization (RA) number.
Please note that an RA number does not guarantee final disposition. All returns
are subject to inspection.
Packages without RA numbers will
Some items are not eligible for return. Most products are
fully guaranteed by the manufacturer (unless specifically stated otherwise). In
such cases, the complete warranty is included with the product. The
manufacturer's warranty covers repair or replacement of defective parts, subject
to the conditions set forth.
All Return Authorizations
expire 14 days from Return Authorization Request.
Pack the products into a shipping box
with plenty of packing material, and tape securely. Write the RA number issued
by customer service clearly on the outside of the shipping carton. Please ship
your parcel back to Harborside Color freight
prepaid. Harborside Color suggests that you
use UPS Ground Service (Insured). Sorry, Harborside Color cannot accept COD or
freight-collect shipments. No goods will be accepted for exchange or return
Still Have Questions? Contact Customer
For questions regarding products,
order delivery, or returns, please contact Harborside Color Customer Service:
Contact this seller
For questions about a charge that has
been made to your credit card, please
contact Amazon. For
questions about how to place an order,
search Amazon Help.